KUALITAS PELAYANAN (SERVICE QUALITY) DAN PENGARUH HARGA (PRICE) TERHADAP KEPUASAN PASIEN RAWAT INAP DI RSU DR MOEWARDI SURAKARTA
Penulis : Muh Amin Choiri , 2015-09-09, ISSN : 2252-9985, 11 Hal
The purpose of the research is to examine the influence of the price and service quality to consumerís satisfaction at RSU Dr. Moerwadi Surakarta. The result of the research indicate that the price and service quality are together have significant effect toward consumerís satisfaction. The result also indicates that price have more dominant and significant effect than service quality towards consumerís satisfaction at RSU Dr. Moerwadi Surakarta.